Customer Service
Thank you for choosing OnPoint Lasers for your Laser Pointer, Laser Presenter, or OEM Laser System purchase!
Order:
- To order by phone, call 800-840-7829 toll free 8am - 5pm Monday through Friday
- To order with a Purchase order by FAX 612-789-2772
- To order via email order@onpointlasers.com
Email:
Billing:
For billing inquiries or questions regarding your statement or invoice, please email billing@onpointlasers.com
Remit to Address: 1419 Main St. NE, Minneapolis, MN 55413 (please do not send returns to this address)
Track a Package:
Log in to track an order OR call 800-840-7829 toll free 8am - 5pm Monday through Friday
Warranty and Returns:
All of our Laser Pointer and Wireless Presenter Products are guaranteed to meet your satisfaction upon arrival and are covered by a 30 day, no questions return policy. Additionally, if your Laser Pointer or Wireless Presenter is protected against failure due to a manufacturer’s defect for 6 months from date of purchase.
To initiate a Return, please call 1-800-840-7829 toll free, 8am - 5pm Monday through Friday.
Shipping
Items ship from our warehouse in North Carolina daily via the most cost effective carrier for the service you have chosen – Ground Parcel, 2 Day or Overnight Service is available. By utilizing multiple carriers including UPS, FedEx and USPS, we are able to pass on substantial savings to you.
Orders placed before 12pm Monday through Friday are shipped the next business day. Orders placed between 12pm Friday and 6pm Sunday ship on Monday (except in cases of a Holiday).
